At Yarra Ranges Solar, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
1.1 Personal Information:
When you contact us, request a quote, or use our services, we may collect personal details such as:
- Your Name
- Email Address
- Any other information you provide in communications with us
1.2 Non-Personal Information:
We may collect non-personal data automatically, including:
- Browser type and version
- IP address
- Website usage data through cookies or analytics tools
2. How We Use Your Information
We collect and use your information to:
- Provide and manage our services effectively
- Respond to inquiries, requests, or feedback
- Process payments and issue invoices
- Improve our website and services through analytics
- Comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website.
- You can disable cookies through your browser settings, but this may impact your experience on our website.
- Our website may also use third-party tools (e.g., Google Analytics) to collect data about website usage and performance.
4. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except:
- When required to fulfill our services (e.g., sharing details with trusted contractors for installations).
- To comply with legal obligations or respond to lawful requests.
- In the event of a merger, acquisition, or business restructuring, where your information may be transferred.
5. Data Security
We take data protection seriously and implement reasonable measures to safeguard your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-out of receiving marketing communications from us at any time.
- Restrict or object to certain types of data processing.
To exercise these rights, please contact us.
7. Third-Party Links
Our website may include links to external sites. Please note that we are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any information.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of our website indicates acceptance of the revised policy.